Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving outstanding support in good time is our high priority, so we support each Linux shared website hosting plan with a 1–hour ticket resolution guarantee. The moment you send a ticket or send us an e–mail, our user customer assistance staff will do their best to give the most adequate answer to your problem and to supply you with assistance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a group of competent specialists who are able to reply to your question as soon as possible. You can easily speak to the tech support team team by opening a customer assistance ticket from your Web Site Control Panel or by sending us an email message. On business days, you may also call us on the phone or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • DomainsWALLA’s Control Panel gives an extensive practical knowledge base that is integrated into all sections. In each section, you will find a Help control key that will load for you a selection of step–by–step guides on how to work with a specific option or carry out a selected action. In addition, we have prepared guide training videos as a way to get a better idea of the Control Panel’s interface.