Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Web Site Control Panel you can find a comprehensive Help Center section featuring a plethora of educational articles and frequently asked questions. They are answered by our support team of trained techs. Simply type in your question and our clever system will provide you with the best answer.

  • Top quality support service

  • Tutorial Videos

  • If you would rather see how an action is fulfilled or how a problem is resolved, rather than just reading about it, take a look at our selection of step–by–step video tutorials. They address various issues and will help you swiftly understand how to work with our Web Site Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 support service and come with a 60–minute support ticket response guarantee. Our proficient technicians will be available to you night and day and will sort out any problem that you may have within maximum one hour after the helpdesk ticket submission. In most instances, an answer will be provided to you within twenty minutes.